Headset EPOS IMPACT SDW 5011

The EPOS IMPACT SDW 5011 is a 3-in-1 wireless headset with a DECT dongle that provides a reliable connection for hot desking in busy open offices and for remote work. Designed for office and call centre environments, it offers a frequency range of 100–7500 Hz for clear speech reproduction and weighs 57 g for comfortable extended use. The compact black headset supports multiple wearing styles (neck-band, head-band, ear-hook) and includes a charging cable and carry pouch to enhance portability.

Advantages

This headset delivers seamless plug-and-play connectivity via the DECT dongle for stable calls and optimal clarity across high-density DECT environments. Its lightweight 57 g construction and supra-aural ear coupling ensure comfort during long shifts. The included charging cable and carry pouch make it convenient to move between workspaces, and the black, low-profile design complements modern office aesthetics.

Suitable for

• Hot desking in open-plan offices
• Call centre and customer service agents
• Remote work and mobile employees
• Busy DECT environments requiring interference-resistant wireless audio

Key specifications

• Model: EPOS IMPACT SDW 5011 (MPN 1000300, EAN 5714708001010)
• Connectivity: Wireless (DECT dongle)
• Frequency range: 100–7500 Hz
• Weight: 57 g
• Ear coupling: Supraaural
• Wearing styles: Neck-band, Head-band, Ear-hook
• Colour: Black

How to use

Plug the DECT dongle into your PC USB port to establish the wireless connection with the EPOS IMPACT SDW 5011. Adjust the wearing style (neck-band, head-band, or ear-hook) for a secure and comfortable fit, and place the supra-aural ear pad over your ear. Charge the headset using the supplied cable before first use, and store it in the carry pouch when transporting between locations.

Recommendations

For best call quality, position the microphone close to the mouth but not directly in front of exhalation. Keep the DECT dongle unobstructed and within the recommended range of the headset to minimise interference in high-density office environments.