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Headset Jabra Engage 40 USB-A UC Stereo

Headset Jabra Engage 40 USB-A UC Stereo
Headset Jabra Engage 40 USB-A UC Stereo
Headset Jabra Engage 40 USB-A UC Stereo
Headset Jabra Engage 40 USB-A UC Stereo
36 mes.
Headset Jabra Engage 40 USB-A UC Stereo
Headset Jabra Engage 40 USB-A UC Stereo
Headset Jabra Engage 40 USB-A UC Stereo
Headset Jabra Engage 40 USB-A UC Stereo
Počet recenzií: 0 • Napísať recenziu
121,78 €
Vernostné body +0,41 €
Meet Jabra Engage 40, the new generation of contact centre headset. The power to improve customer satisfaction is now in your hands. Our Engage+ software delivers intelligent call insights in real time to boost agent performance and enhance customer satisfaction. With innovative speech optimization ... Čítať viac
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Sklad 100 Kód 119366 Značka JABRA Model 4099-410-279 Záruka 3 roky

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Do košíka Pridať do obľúbených Porovnať produkt
Meet Jabra Engage 40, the new generation of contact centre headset. The power to improve customer satisfaction is now in your hands. Our Engage+ software delivers intelligent call insights in real time to boost agent performance and enhance customer satisfaction. With innovative speech optimization and hearing protection, along with a powerful 2-microphone system, the overall audio experience is given a massive boost. You’ll be comfortable too, thanks to an ultra-lightweight yet durable design, adaptive fit and comfort-enhancing ear cushions for improved noise isolation. You focus on what matters most. We’ll take care of the rest.

Jabra Engage 40 is a contact centre headset that provides real-time call insights to make every customer your most satisfied customer yet. Designed for both comfort and durability, Engage 40 features a duo of intelligent microphones and a programmable control unit, to make handling calls easier than ever before.

Sounds like satisfaction

With Engage 40, calls have more clarity, and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real-time call insights. This headset has been designed with you in mind (you’re welcome). It’s light, but sturdy. Comfortable, but sleek. Wear it all day, without feeling like you’re wearing it at all. With an intelligent microphone system that makes sound clearer than ever before, there’s no better headset to help you make every customer your most satisfied customer yet.

On the ball

A software system that can analyse conversations as they happen? Meet the Engage 40 with innovative Engage+ software, the future of contact centre headsets.Live, on-screen pop-ups give instant feedback, so you can improve your customer’s call experience as it’s happening.Engage+ delivers live guidance on factors affecting your customer’s call experience, including background noise, silence and interruptions. 1Onboarding, coaching and retaining staff becomes a breeze, with meaningful data at your fingertips, giving insights that make your job easier and sweeter.Show me more1 Free software download required. Integrations available for selected platforms.

Double the mic, double the satisfaction

Sound quality can make or break a call. We equipped Engage 40 with not one, but two microphones: One to help you defeat background noise once and for all and the other to keep your voice razor-sharp, enabling accurate speech-to-text capability.Combined with intuitive Engage+ software, our innovative microphone tech creates such harmonious conditions, that it can help reduce average call handling times across the board.

A comfortable agent is a happy agent

An uncomfortable agent makes for an awkward call, so we've designed Engage 40 to be so comfortable that you’ll barely know it’s there. Weighing in at as little as 1.5oz, or 45g*, it’s super lightweight, with angled cushions for the most comfortable fit.We’ve also popped an innovative maze-shaped pattern on the earcups of every headset. It’s based on studies of actual users like you and designed specifically to relieve pressure on the ear, helping you stay relaxed and focused on the needs of your customer. *weight varies for stereo and mono variants

Built for “oops”

Carelessly removed at the end of a long day, passed from desk to desk, tossed in a bag - the life of a contact centre headset can be tough. So we built Engage 40 to be one tough cookie, stress testing everything from boom-arm rotation to impact resistance, making it our strongest and longest lasting headset yet.It’s easy to make bold claims, but we’re so confident that Engage 40 will stand the test of time and the cruel conditions a headset suffers, we’ve added a three-year warranty for all headsets. Lightweight, ultra-comfortable and built to last, this headset has it all.

Easy listening

With advanced speakers and innovative noise-isolating earcups that fit perfectly, you’ll never miss an important detail during a call (or have to ask anyone to speak up or repeat the same information 47 times…) With Engage 40’s specially engineered speakers, optimised for speech clarity, frustrations are eased and calls are more productive. Bringing crystal clear sound quality to every call, BalancedVoice™ will also automatically ensure that incoming calls are crisp and clear - just another clever feature bringing calm efficiency to every conversation.

Kind on the ears

That's the philosophy behind the revolutionary professional-grade hearing protection built into the Engage 40. With Jabra SafeTone™ 2.0, you can focus on your calls, safe in the knowledge that your hearing is protected.We’ve included loads of groundbreaking hearing protecting technologies, including: IntelliTone 2.0™, which keeps average noise exposure at a safe level PeakStop™ 105 dB, which prevents sudden loud noises BalancedVoice™, which processes the incoming sound for clearer calls Speech level normalisation, which keeps incoming calls at your preferred volume Intelligent acoustic shock protection, which proactively removes or reduces potentially harmful soundsBecause hearing protection isn’t an afterthought. It’s a lifetime investment.

Your new personal assistant

Imagine a helping hand to hear customers more clearly and to optimise the dynamics of every call, allowing you to enjoy more balance on a long-shift.Engage 40 uses a unique signal processing algorithm, BalancedVoice™, to stop you constantly cranking up the call volume and keep you call ready throughout the day. Relax, avoid call fatigue, and focus on your customer - it’s all taken care of.But we would say that, so we tested this unique technology with users like you. They agreed that it makes higher-pitched voices clearer and makes speech easier to pick out from background noise, all while cleverly evening out voice tone, creating harmony for your ears*. *Evaluation of near-end-listening enhancement study, Jabra – Nele-e, Fraunhofer IDMT, Feb-May 2017

Crush the conversation

With Engage 40, all the power is at your fingertips. Answer, mute and control the volume of your calls with just a few simple taps. Handling calls has never been this simple.The customisable buttons of the control unit can be integrated with your contact centre and Unified Communications (UC) platforms, including Amazon Connect and Genesys, for efficiency where it matters. Hop between platform screens and control the volume with programmable buttons for speedy call handling. A better call experience for you and the customer has never been so easy.

Friends with everyone

Connecting with your customers is a walk in the park with Engage 40. The headset plays well with all leading contact centre and Unified Communications (UC) platforms and even has integrated call control for the likes of Amazon Connect, Genesys Cloud CX and NICE CXone, when used with the control unit accessory. 2With a UC variant certified for Google Meet, Works With Chromebook3 and Zoom and another variant for Microsoft Teams, you can enjoy seamless and stress-free customer interactions across the board. Stay close. Stay in control. Stay connected. 2. Software may be needed for configuration. Refer to Jabra.com/platforms for details.

Come back later

Say ‘no’ to costly interruptions with the Engage 40 headset, which sets clear boundaries by showing when you’re busy. A red light will glow automatically when you’re busy on a call, showing anyone around you that now isn’t a great time to chat - so you can stay focused on your customer and give colleagues a clear signal when you’re free.

How to use

Connect the headset to a USB-A port on your PC or compatible device. Position the headband for a secure, comfortable fit and adjust the microphone boom toward your mouth for optimal voice pickup. Use the Engage+ software, if available, to access call insights and configure audio settings. Clean ear cushions and boom with a dry or slightly damp cloth as needed and avoid exposing the cable to sharp bends.

Recommendations

For prolonged comfort and best audio performance, adjust the headband and ear cushion position before long shifts, enable hearing protection features in the software, and keep the microphone 1–2 cm from the mouth while speaking.

Hlavné vlastnosti
  • Real-time guidance (requires Engage+)*
  • 2-microphone system
  • All-day comfort
  • Inline call control unit
  • Durable with a 3-year warranty
  • Built-in busylight
  • Black Office/Call center Head-band Headset
  • Wired USB connectivity
  • Intraaural
  • Microphone type: Boom -38 dB
Parametre
Automatické nastavenie hlasitosti
No
Automatické pripojenie
No
Automatické vypnutie
No
Bezdrôtové aktualizácie (OTA)
No
Bluetooth Low Energy (BLE)
No
Certifikácia
Cisco;Unify;Microsoft Teams;Zoom;Google Meet;Amazon Chime;Works With Chromebook
Certifikované pre Microsoft Teams
Yes
Citlivosť mikrofónu
-38 dB
Daisy chain
No
Digitálne spracovanie signálu (DSP)
Yes
Dĺžka kábla
1.6 m
Dĺžka USB kábla
1.6 m
Farba kábla
Black
Farba produktu
Black
FM rádio
No
Frekvencia mikrofónu
100 - 14000 Hz
Frekvenčná odozva (hudobný režim)
50 - 20000 Hz
Frekvenčná odozva (režim hovoru)
100 - 14000 Hz
Funguje s Amazon Alexa
No
Hands-free
No
HD Voice
Yes
HearThrough
No
Hlasové ovládanie
No
Hlasový sprievodca
No
Hĺbka
167 mm
Hĺbka (palce)
16.7 cm (6.57")
Hĺbka balenia
50 mm
Hmotnosť
63 g
Jednoduché párovanie
No
Karta bezpečnostných údajov
Yes
Komunikácia blízkeho poľa (NFC)
No
LED indikátory
Call
Materiál krytu
Polycarbonate (PC), Acrylonitrile butadiene styrene (ABS), Silicone, Thermoplastic elastomer (TPE)
Materiál náušníkov
Polyurethane (PU)
Maximálny príkon
30 mW
Menič (driver)
2 cm
Merač srdcovej frekvencie
No
Mikrofón MEMS (mikroelektromechanický systém)
Yes
Multipoint pripojenie
No
Nabíjací port USB Type-C
No
Nabíjací stojan
No
Nabíjacie puzdro
No
Nabíjateľný akumulátor
No
Obsah balenia
Headset;Carry pouch;Warranty and warning leaflets
Oceľové pánty
No
Ochranné puzdro
No
Odľahčenie tlaku v uchu
No
Odporúčané použitie
Office/Call center
Optimalizované pre
Other major platforms
Počet mikrofónov
2
Podporované aplikácie
Engage+;Jabra Direct;Jabra Xpress
Pohybový senzor
No
Potlačenie šumu
Yes
Prehrávanie hudby
Yes
Prenosná taška
Yes
Prevádzková teplota (T-T)
14 - 131 °F
Pripojenie USB
Yes
Profil prístupu k telefónnemu zoznamu (PBAP)
No
Profily Bluetooth
SBC
Regulácia hlasitosti
No
Repasované
No
Rýchle nabíjanie
No
Senzor kostného vedenia
No
Šírka
167 mm
Šírka (palce)
16.7 cm (6.57")
Šírka balenia
185 mm
Spôsob nosenia
Head-band
Spôsob pripevnenia k uchu
Intraaural
Stlmenie mikrofónu
No
Technológia pripojenia
Wired
Technológie ochrany sluchu
Jabra PeakStop
Teplota skladovania (T-T)
-5 - 55 °C
Typ headsetu
Binaural
Typ mikrofónu
Boom
Typ náušníkov
Single size leatherette cushion
Typ produktu
Headset
USB port
USB Type-A
Virtuálny priestorový zvuk
No
Vrecko
Yes
Vypínač
No
Výška
54 mm
Výška (palce)
5.41 cm (2.13")
Výška balenia
249 mm
Záručný list
Yes
Vývoj ceny za posledných 6 mesiacov
Headset Jabra Engage 40 USB-A UC Stereo
Aktuálna
121,78 €
Najnižšia
120,84 €
Najvyššia
173,34 €
Zmena za 24 h
+0,64 €   +1%
Týždeň
+0,88 €   +1%
Mesiac
-4,58 €   -4%

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